Are you in control of your processes and the critical, vital elements that ensure your services provide a satisfactory result for your customers?
At LSV Group we work with strategic decisions and processes.
To make sure that your company’s processes and services deliver satisfactorily, we use the Business Process management System (BPMS) method to review the processes.
BPMS intends to identify the most critical X (s) in a process and then set the x correctly and without the ability to make mistakes after changes are implemented. The setting of the X is done using Poka Yoke, where a product or performance is designed so that no errors can occur.
We see many examples of this kind of misprotection in our daily lives. For example, SIM cards are designed to sit in one way. But also cars warn when the seatbelt is not tightened, etc. All processes can be secured to the minimum possible waste, errors and re-work so that our customers do not become dissatisfied.
At LSV Group, we use the model to ensure full understanding and continuous control, so that the customer always gets the optimum experience at the least possible price. We work with BPMS from nine simple and low-performing tasks, distributed in three phases, which aim to identify the x’s that we need to optimise.
Why does it work so strongly?
Now, as a company, you can act instead of reacting.
Questions about consultancy services?
Phone: + 45 88 77 60 06