Change and good communication!

Times of crisis require change and change requires good communication!​

Are you sure you are understood – or are you speaking only from your own point of view?

Whether we are close to each other or far apart as we are now, communication is an eternal challenge. But there is no doubt that we are even more challenged when we don’t see the small micro-signals our face and body gives in response to what we say and that we more or less consciously take in and process with relation to the ongoing communication.

Because of this, all the video meetings we attend now are not quite as good in terms of communication as physical meetings are. Follow these 7 tips to help yourself improve.

  1. Be sure to speak the recipient’s language. Know their personality types and know how to “get them on board”
  2. You have two ears and one mouth. There is a reason for that. You must listen twice as much as you speak. You must listen to understand the recipients suggestions, intentions, concerns, etc. And you must make sure to understand what’s not being said in words, but also with the micro-signals in face and body language.
  3. Hold on to what you want to say. Be clear about what message you want the recipient to receive, understand and accept.
  4. Does it make sense? Is what you say meaningful? To people other than yourself? And do you follow up?
  5. Communication is your responsibility! You as the communicator are 100% responsible for whether the recipient actually understands what you are saying. If you are unsure whether your message has been received, then try again in a different way.
  6. Repeat, repeat and repeat! To be sure that the message has been received, ask to the recipient to repeat what the message was. “Just to make sure, please repeat what we have agreed and what it requires.”
  7. Respect your recipient! Your message is not about what you want – but much more about what is in it for the recipient. If you understand how to articulate that and understand their needs, it is very motivating and much more effective.

And you know what – if you are aware of how to deliver your message, it will be way easier to have it your way – and that is what most of us desire.

About communication types.

At LSV Group we use Everything DiSC. Because when it comes to achieving your strategies, it is important to create the best conditions for it. For that a DiSC profile can be a solid tool for testing and analyzing person types, to build teams, and to understand how communication works the best.

A DiSC profile can help you create the best conditions for communication, collaboration and change management.

DiSC® profile analysis is an tool used to assess behavior. The letters D-i-S-C represent the personality traits, behavioral traits or energy factors that characterize the four sides that make up our entire personality. We have more or less of every behavior in us.

DiSC helps us recognize the human differences and thus helps to understand the people in our workplace and communicate with them.

The D-style (Dominance) is active and interrogative. It characterizes people who are direct, powerful and straightforward in their attitude.

The i-style (influence) is active and accepting. It characterizes people who are outgoing, enthusiastic and lively.

The S-style (Stability) is thoughtful and accepting. It characterizes people who are gentle, accommodating and patient with regards to the mistakes of others.

The C-style (Conscientious) is thoughtful and interrogative. It characterizes people who are analytical, reserved and accurate.

Find out more about how we can help you in times of crisis