For more than 15 years, Martin has been working with LEAN Six Sigma as a toolbox in his work on process optimization.
Including in particular “Service Excellence” and “Customer Experience”.
Martin has a past from GE, where he, as one of the first in Denmark, was educated in the LEAN Six Sigma methods. It was a universe that Martin mastered so well that he later became a teacher of GE and educated a large group of the Danish resources that currently operate on the Danish market-many of them in managerial positions.
Today, Martin is one of the LSV group’s strong consultants when it comes to customer experiences, streamlining processes and business optimization with LEAN Six Sigma. He uses the concepts to help companies create durable and robust processes.